It has been 25 days since we sold our Miami property at Quantum on the Bay (downtown Miami), and we still cannot believe how smooth the whole process went, thanks to Thomas and Vanessa. We feel that a review is warranted here, because we experienced first hand that not all real estate agents are equal. Everyone deserves the same professional, responsive and extremely helpful service, with any real estate transaction, as we had. We believed that signing on with someone that has a great track record was all we needed. But, that doesn’t take care of poor listening skills, supporting you throughout the sales process and working in your best interests. We were literally wasting our time with an agent who had his own agenda in mind. After some bad experiences we were frustrated and unhappy. Vanessa and Thomas asked for a meeting and the rest is history. They literarily came in and rescued our situation. We would have saved so much money and time, if we signed up with them in the first place. In less than a month we received serious offers for a higher than listing price. We live out of state and couldn’t come for our closing date. But they handled every single detail, from the closing papers to handing over the keys. They are the most dependable people in the business. Vanessa and Thomas not only know their market, they listen, are honest and reliable, but above all, are fast closers. It did not feel that we hired real estate agents, but partners, who were there for us and with us throughout the whole process. Thank you, form the bottom of our heart!
Mariska and Alex, 2015
In the process of either selling or renting out our Quantum on the Bay condo, we interviewed more than 10 real estate agents to find the right representation. We thought we had done our due diligence and made the right choice, until our nightmare began. For months our first realtor dragged us along. We did not understand what the difference was between having a realtor and selling by owner, other than a 6% price tag. We did all the showings of our condo and the building. We never saw our realtor, received little market communication other than the price needs to be lowered (we were already close to the bottom price), and no feedback from any showings. Any communication was done by email only. It was clear that showings were scheduled for any potential candidates even non-serious ones. We felt that changing to another realtor would not make a difference. We had been dealing with so many realtors through showings and were not impressed at all with their professionalism, communication approach and respecting our time. But we had enough and decided to place our unit off the market. Vanessa and Thomas asked us for a meeting and to give them a change to discuss market conditions and what they could do differently. It was the best decision we made. Working with Vanessa and Tom opened up our eyes. You have a lot of realtors out there, but only a handful that take their business and their client’s requirements seriously. They updated our pictures to truly reflect the beauty of our condo; they did all the showings; were very respectful of our time; only brought in serious and quality candidates and were in constant communication either through regular visits, phone or text messages. We received feedback after every showing. In four weeks, they rented out our condo and we could not be happier with the renters. I am writing this review, because I want everyone, who is looking for a great realtor, to not waste his or her time like we did. Vanessa and Tom are professionals and the best realty team in Miami; extremely knowledgeable about the Miami realty market; committed to their clients; honest and hard working; following up and taking care of every step in the process. Thank you Vanessa and Tom, from the bottom of my heart, for helping my family and I with our real estate needs!
Great responsivness and attention to all details. Provided help with other parts of the process like legal and taxes. Overall a very positive experience. Recommended.
Very happy with Tom’s service, from the first phone call to the final closing date. He’s very honest and reliable….I highly recommend him
“Recommend you “Talk To Tom”. Tom is very efficient, thorough, and effective. He tailors his services to fit your needs, adding a refreshing layer of personalized service, in that he is sensitive to your specific interests and search criteria…it’s not just a sale.”
“I am truly grateful I found Thomas to help me out sell the property I owned in Miami Beach, FL. I’m positive that without his help I would still have the property as a big burden in my life. Many thanks Thomas, I’ll never forget it!”